Payment & Subscriptions

How do I cancel my subscription?
You can cancel the automatic renewal of your subscription at any time by following the instructions below.  But rest assured: you will still have access to...
Wed, Apr 26, 2023 at 5:23 PM
What payment methods do you accept?
Thank you for your interest in LingoDeer's paid content!  You can purchase a membership through our website and 3rd party platforms such as Google P...
Mon, Apr 17, 2023 at 12:10 PM
How do I upgrade to a lifetime subscription?
We're so glad you're enjoying LingoDeer enough to upgrade to a lifetime subscription! During promotion events, you'll be able to purchase a ...
Wed, Apr 26, 2023 at 5:31 PM
Can I change my subscription plan?
Yes, you can switch between monthly, quarterly and annual subscriptions. The process for doing so will depend on the platform you purchased your LingoDeer s...
Tue, Apr 18, 2023 at 1:15 PM
Can I share membership with my family/friends?
Sharing through family plans, or avenues such as Apple Family Sharing and Google Play Family Library is not currently available for LingoDeer. Also - ju...
Wed, Apr 26, 2023 at 5:37 PM
I already purchased but can’t access membership.
Don't worry, please first double check whether you logged into the right account, as different login methods (Google/Facebook/Email/Apple/Huawei) could ...
Tue, Apr 27, 2021 at 2:21 PM
I accidently subscribed more than once. What do I do?
Oops! That's OK though, just write to us at hi@lingodeer.com.  We'll work within the rules and framework of each purchasing platform to help you ou...
Tue, Jun 20, 2023 at 11:34 AM
How do I get a refund?
Our products consist of immediately available digital content. In principle, unless our content is not available for technical reasons, subscription fees ar...
Tue, Jun 13, 2023 at 10:38 AM
Can I gift a subscription of LingoDeer to someone else?
Yes! We’re so honored that you’d like to give the gift of learning! Here's how you can send your gift: Contact us via the in-app “Contact U...
Thu, Apr 13, 2023 at 5:00 PM
Does my subscription automatically renew?
If you’ve purchased a monthly, quarterly, or annual subscription, it will renew automatically unless you cancel it beforehand.  Instructions on how to m...
Tue, Jan 19, 2021 at 2:18 PM