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Frequently Asked Questions
About Our Products
10
Is LingoDeer free? How much is it?
FAQs for LingoDeer Plus
What level will I be at after I finish the course?
LingoDeer is not free. Why?
What’s included in premium membership?
View all 10
Payment & Subscriptions
13
How do I cancel my subscription?
How do I get a refund?
Can I share membership with my family/friends?
What payment methods do you accept?
I already purchased but can’t access membership.
View all 13
Account Management
9
How can I delete my account?
Can I change the login credentials of my LingoDeer account?
How do I change my password?
How can I reset my progress?
How do I check my login method (email / Google / Facebook / Apple)?
View all 9
Troubleshooting
4
Talk to LingoDeer Support directly
All or part of my progress or data is missing
This feature or button isn't working
The audio/image is missing or wrong
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