The 7-day free trial offer allows users to try out LingoDeer's premium features for a week at no cost. Please note that each account is eligible for only one free trial. Attempting to initiate multiple trials may result in immediate charges. If you encounter any issues with being charged directly by a third-party platform while attempting to activate the 7-day free trial through the app, please contact the respective platform for resolution.
If you made your purchase through Apple and need a refund, follow these steps:
- Go to https://reportaproblem.apple.com.
- Sign in with your Apple ID and password (ensure it's the same one used for your membership purchase).
- Locate the item you wish to request a refund for.
- Click on the "Report" or "Report a Problem" button adjacent to the item.
- Follow the on-screen instructions, provide a reason for your refund request, and submit it.
If you made your purchase through Google Play and need a refund, follow these steps:
- Visit https://play.google.com.
- Sign in and click on your profile picture (ensure you are using the same account used for your membership purchase).
- Navigate to "Payments & subscriptions" and then "Budget & order history".
- Locate the order you wish to return and click on "Report a problem".
- Select the option that best describes your situation.
- Complete the form, specifying that you require a refund.
- Click "Submit".
For further assistance or inquiries regarding refunds, please contact the respective platform directly, and their refund policies will apply.