LingoDeer Support

We're so glad you're enjoying LingoDeer enough to upgrade to a lifetime subscription!

During promotional events, you'll be able to purchase a lifetime subscription at our promotional price by clicking on the banner or link on our website. Once you've purchased your lifetime membership, please remember to cancel your previous subscription (so you don't get double charged)! If you're unable to make the purchase directly through the app or website, please email us at hi@lingodeer.com for assistance with a manual upgrade.

If you purchased your previous subscription through Apple, Google (or another third party platform), you can now ignore any emails from them reminding you that your (previous) LingoDeer subscription is about to expire.

To upgrade your subscription at any other time (outside promotions), please contact our support team via the in-app “Contact Us” link (ME>>Contact Us), or by email at hi@lingodeer.com and provide us with:

• your LingoDeer login email; and
• a screenshot / attachment showing your latest membership deduction. 

If you originally purchased through the Apple App Store, please also remember to cancel your previous subscription - we're not yet able to do this on your behalf.

As a gesture of appreciation, we also offer upgrading members the following discounts on their lifetime membership:

Please note:

• These discounts do not apply during our promotional events).
• We currently only accept transfers in USD.
• When processing upgrades, we do not factor in real-time conversion rates or any taxes already charged by third-party payment platforms to prevent unnecessary complications.

Happy learning!